Frequently Asked Questions

Please read through this page for the answers to our most frequently asked questions. If you have any additional questions please contact the office, and one of the team will be happy to help.

From age 8 onwards.
*If you are under 16 years old, you must be accompanied by an adult.*
No. You can refer yourself to see us.
Weekday, evenings and weekend appointments available.
Yes. Within a 5 mile radius of the clinic.
Yes, you can bring one other person as long as you consent to that person being there.
*If you are under 16 years old, you must be accompanied by an adult.*
It is ideal, but not essential, to bring details of your doctor’s name and practice address, a list of your medication, allergies, medical conditions and results of any investigations ( for  example, xrays, MRI, ultrasound scans, blood tests).
Yes, currently all our therapists are female.
Loose comfortable clothing should be appropriate. However, you may asked to remove clothing for certain examinations or treatment. Please feel free to bring a vest or shorts.
Physiotherapy:
Initial assessment and treatment session £40 (up to 40 mins)
Follow up treatment session £35 (up to 25 minutes)
Extended follow up treatment session £45 (up to 45 minutes)
Home visit £60 (up to 45 minutes).

Massage (Sports, Swedish, Deep tissue and Trigger point release):
25 minutes £25
50 minutes £45
80 minutes £60
We accept cash, card (including contactless), or bank transfer.
Yes. Insurance claims are welcome but please check your policy details / insurer to ensure that you are covered before booking. You may also need to obtain a code from your private healthcare provider.
Your first session will include a full assessment of your condition, a diagnosis and treatment or advice as appropriate.  If we do not think further physiotherapy is necessary we will advise you at this point.
Each follow up treatment session will include a reassessment of your condition to establish progress. You will then be given any necessary agreed treatment.
Up to 45 minutes for an initial appointment, 30 minutes for a follow up and 55 minutes for a home visit.
This can be discussed in your initial assessment. The answer depends on your condition and how long it has been a problem.
Yes. We offer massages to ease tension, decrease stress, and reduce pain. If you wish to just have massage therapy and not the full physiotherapy service this can be arranged at the time of your booking.
Yes. All our physiotherapists are registered with the Health Professions Council. They are also registered as chartered physiotherapists.