I previously completed a level 3 business admin course where I learnt the skills necessary to actively listen to your concerns and health enquiries, complete various admin tasks and the importance of confidentiality and handling client’s sensitive information responsibly. Alongside my admin qualification, I also have a Level 3 qualification in Sports science, this has helped in my understanding of injuries and the importance of effective rehabilitation.
How Can I Help?
Since obtaining my qualifications I have worked in several customer service and administrative roles. My friendly nature and willingness to provide excellent customer service helps clients to feel welcomed when they visit our clinic or when submitting enquiries through other sources. I also do my best to provide individuals with a high standard of service and aim to ensure I thoroughly understand any requests so that the needs of each client are met.
I have a creative mind and take interest in using my creativity to promote and develop organisations that I have worked for. This includes social media campaigns, visual displays and developing processes for improving working practice. My responsibilities at Well Life Physiotherapy give me the opportunity to further develop my administrative, interpersonal and organisational skills. I look forward to using the skills and knowledge that I am developing as part of my accounting and finance degree.